Refund policy

We want you to be happy with your jersey. If it's not right, you have 30 calendar days from the delivery date to request a return or exchange.

Condition for return

Non-defective items must be unworn, unwashed, unused, and unaltered, with original tags and packaging intact. You may inspect an item to check for a defect without affecting your return eligibility.

Defective, damaged, or incorrect items

If your jersey arrives damaged, defective, the wrong size, or different from what you ordered, it is eligible for a free return, exchange, or refund, including stitching, print, or material defects — this applies to every order, including jerseys with a custom name or number.

Personalized jerseys (custom name & number)

Jerseys personalized with a custom name and/or number are made specifically for you and are not eligible for return or refund due to change of mind or an ordering mistake. If you need a different size, email us at Support@vikingswarehouse.com before wearing or washing the item and we'll do our best to arrange a size exchange, subject to stock availability.

Change-of-mind returns (standard, non-personalized items)

Ordered the wrong size or changed your mind on a standard jersey with no personalization? You can return it within the 30-day window as long as the item is in original, unworn condition.

Exchanges

Need a different size? Standard (non-personalized) items can be exchanged for a different size or jersey within the same 30-day window, subject to stock availability. Personalized items are limited to a size exchange only — see above.

Return shipping

We cover return shipping. Once your return is approved, we will email you a prepaid return shipping label at no cost to you.

Refunds

Once we receive and inspect your returned item, we process approved refunds within 5–7 calendar days, back to your original payment method. No restocking fee is charged.

Start a return

Email: Support@vikingswarehouse.com
Phone: (217) 971-7846
Hours: Monday–Friday, 9:00 AM–5:00 PM CT